📅
7-Day Window
Return any item within 7 days of delivery.
📦
Original Condition
Items must be unused, unwashed, and in original packaging.
💳
Full Refund
Approved returns receive a full refund to original payment method.
How Returns Work
1
Submit Request
Fill in the form below with your order number and return reason.
2
Admin Review
We review your request within 1–2 business days and approve eligible returns.
3
Ship Items Back
Once approved, ship the item(s) to our return address. Include your order number.
4
Refund Issued
After we receive and inspect the items, your refund is processed within 3–5 business days.
Non-Returnable Items
- Opened Skin Care products (for hygiene reasons)
- Customised or personalised items
- Items damaged due to misuse
- Items returned after the 7-day window